Return & Refund Policy

Return & Refund Policy

  1. What is the general return policy on Fitspire? Goods once sold from the website cannot be returned at any given point of time.
  2. What should I do if I receive a Damaged item, wrong product or missing units in my order?If an item is found damaged or incorrect as per description on our website or units are missing as per ordered quantity, please send an image and unboxing video of the outer parcel and products received to our customer care at care@fitspire.fit  and call us on +91-7289946543within 48 hours of receipt of the product. We will send the confirmation after investigating the issue to ship the product back as we don’t have reverse pick up facility. We will issue either a full refund or a different item in exchange, as per your request. Please note that replacements are subject to the availability of the particular product.
  3. What are the modes of refund available after cancellation? Back to Source - In this case, the money will be refunded back to the source account that was originally used to make the transaction.
  4. In how many days refund amount will get settled in my bank account? It will take minimum 7 working days to get settled.

Can an order be returned/cancelled after opening the product seal? No, refund/return or cancellation will be entertained after the product seal is open